Effective Date: 22/11/24

At SolerMedia, we are committed to protecting your privacy and ensuring your personal information is handled securely and transparently. This Privacy Policy explains how we collect, use, and safeguard your data.

1. Information We Collect

We may collect the following types of information:

  • Personal Information: Name, email address, phone number, and business details provided through forms or correspondence.

  • Usage Data: Information about how you interact with our website or social media, including IP address, browser type, and pages viewed.

  • Marketing Preferences: Your preferences for receiving communications from us.

2. How We Use Your Information

We use your data for:

  • Providing services, such as photography, video, and ad management.

  • Communicating offers, updates, and promotions.

  • Improving our services and analyzing ad performance.

  • Complying with legal obligations.

3. Sharing Your Information

We do not sell or rent your information to third parties. However, we may share data with trusted partners or service providers for the following purposes:

  • Ad campaign delivery and analytics (e.g., Meta Platforms, Google Ads).

  • Email marketing (e.g., Mailchimp).

  • Secure payment processing (e.g., PayPal).

4. Data Security

We use industry-standard security measures to protect your information. While no system is completely secure, we strive to use commercially acceptable means to safeguard your data.

5. Your Rights

You have the right to:

  • Access, correct, or delete the personal information we hold about you.

  • Opt out of receiving marketing communications at any time by clicking "unsubscribe" in our emails or contacting us directly.

  • Lodge a complaint with a data protection authority if you believe your privacy rights have been violated.

6. Cookies and Tracking

Our website and ads may use cookies or similar technologies to enhance user experience. You can manage cookie preferences in your browser settings.

7. Changes to This Privacy Policy

We may update this policy from time to time. Any changes will be posted on our website, with the effective date updated.

8. Contact Us

If you have any questions about this Privacy Policy or your data, please contact us at benjaminpotts@solermedia.org